View Full Version : Work at tech support
ChaoticThoughts 09-27-2002, 02:13 PM This is the place I will share work stories. heres the latest pain in the butt:
A large amount of SPAM has come all at once, enough to delay everyones e-mail. One guy had to open up some of the filters, because the server was having a hard time processing it all. So, not only are people getting e-mail late, but their getting more spam. And they aren't happy about that.
ChaoticThoughts 10-03-2002, 03:20 AM AHHHH! what a day!
It was almost non-stop busy. I had a few customers, that I had to deal with for a couple hours each.
We switched from one server to another...it didnt affect everyone, but a certain percentage. I think it was those with V92 modems. Anyhow, long day, and my brain is toasted. I bet it will be a busy tomorrow, on my birthday.
ChaoticThoughts 10-07-2002, 01:17 AM The weekend was a little busy.
heres an odd one for ya: A guy calls up using a 486! and hes wondering why his computer freezes up!
I advise him that he may want a newer computer...he says he has one running win2k... but he doesnt use it for the internet. ooooook
So, I have him setup the new one for internet.
Then, I had a freaky one...it may have been a prank, but it could have been for real. Some old hungarian woman was calling from a hotel, and I could understand about half of what she was saying. I think I was able to trace the call...maybe I will find out what the deal is later.
ChaoticThoughts 10-15-2002, 01:07 AM Dammit. Today sucked. There was a change on the servers, and so it was stressful and busy already. Then I was given a pile of work, combined with customer help. And when I was struggling on a call that I had never delt with before, I got bitched at for it. Like I know how to deal with something like that...And I was informed that I have about 2 weeks left, and sink or swim, I get the job or not. great. I have the next two days off to chill out. But Im pissed today.
ChaoticThoughts 11-03-2002, 03:40 AM Old people have too much time to waste.
Last weekend we had a lady that spent all day calling, and even though I told her everything was working, she called microsoft, and formated her hd.
Then today, I had an old guy that wasnt getting his e-mail. Everything looked fine, and 5-6 calls later, I figured out that his auto-send/recieve wasnt working. I had him press the 'get messenges' button...and of course he got his dam e-mail.
ChaoticThoughts 11-14-2004, 06:48 AM Still worknig at this job. 2 years now. And ready to quit... when I get around to it.
ChaoticThoughts 12-01-2004, 06:58 AM Looks like **** is gonna hit the fan tomorrow...
But hopefully the a-hole I work with will get fired. I can only hope. I doubt it. But, I still hope.
Oddly enough, I doubt I will get in any trouble, I have actually been doing my job, unlike the other guys. But if they decide to punish the whole department for whatever reason, I get to deal with the BS too.
Looks like **** is gonna hit the fan tomorrow...
But hopefully the a-hole I work with will get fired. I can only hope. I doubt it. But, I still hope.
Oddly enough, I doubt I will get in any trouble, I have actually been doing my job, unlike the other guys. But if they decide to punish the whole department for whatever reason, I get to deal with the BS too.
I know the feeling. I work with a-holes who need firing. :p
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